US Delivery

For delivery in time for Christmas, please visit our Christmas Delivery Dates page.
 

Dispatch Time

We’ve just opened our first warehouse in the US. That means most orders heading to the US will now ship directly from there and not our Edinburgh warehouse. All Duties and Taxes are still covered by TBCo.
 
A few products aren’t available for US shipping anymore, so you might notice they’re missing from the site. We are working hard to try and get as much of the collection available as possible. Just reach out to our team here If you have any questions.
 
From time to time, some items may still come straight from the UK, but most orders will now ship locally from the US.

US Standard Delivery: 5-7 working days
US Express Delivery: 2-4 working days

Unfortunately due to courier restrictions we do not ship to PO Box addresses. Please provide a valid street address at checkout. 

We will keep you updated on its progress, so you’ll always know what’s happening. If you need your order quickly, do get in touch and we'll do our best to help.

Our warehouse is super speedy and order amendments are likely not possible after an order is placed. We'll always endeavour to make these changes where possible, so please reach out to our team here.


Delivery Costs

Delivery charges vary by country and item. After you enter an address at checkout, you can find our handy delivery calculator.
  • For orders over $175 USD, standard shipping to the USA is FREE. This includes Mainland US, Hawaii & Alaska. Gift cards do not count towards the free shipping minimum.
  • For orders under $175 USD, there is a shipping fee starting from $10 USD for standard delivery. US express delivery is $15 USD.
All duties and import tax for the USA are covered by TBCo and not required upon arrival of the parcel.

US overseas territories are not eligible for free shipping and duties: This includes American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Virgin Islands, Marshall Islands, Micronesia, Palai.

Due to recent changes within US customs please make us aware if you are charged any duties and taxes by the courier and we will reimburse these for you. We are currently working on a solution. 


How are my items packaged?

We package each order as though it is a gift, because whether you are treating a loved one or yourself we want it to feel special. Everything is hand-wrapped with care and sent with love from Edinburgh.

We are environmentally conscious and will wrap up multiple items together to save on paper and packaging. If you would like your blankets or scarves individually wrapped please purchase them in separate gift boxes here. All sale orders will ship using a reduced packaging option. Please note that fragile and gift box products will come in our standard boxed packaging. Customers can choose to create a gift box, which will be packaged in our signature TBCo gift box.

Our products are well protected and ready to be gifted with no receipt or invoices in the packaging, so you can have them sent straight to the recipient's door!

We offer a reduced packaging option at checkout, where your items will be packaged with TBCo design tissue paper in an eco-friendly mailing bag. Please note that fragile and gift box products will come in our standard boxed packaging. Customers can choose to create a gift box, which will be packaged in our signature TBCo gift box.  

Please note, everything in your order will come packaged in one gift box. If you would like items boxed separately, please place separate orders.

Would you like to ship to multiple addresses? Please put through a separate order for each address

Returns

TBCo Extended Christmas Returns
To make festive gifting a little easier, we’ve extended our returns window over the Christmas period. Any order placed between 17th November and 23rd December 2025 (inclusive) can be returned or exchanged up until 31st January 2026. All other standard return terms apply, and your statutory rights remain unaffected.

We accept returns up to 30 days after purchase. Please visit our Returns page for more information.

 

Shipping outside the US?

We deliver worldwide! To find the most relevant delivery information for your shipping destination, please select the region below.

UK | Canada | EU | Australia | Rest of World

Due to international restrictions we are currently unable to ship to Russia.